December 8, 2017, Kyiv
How to protect consumer in times of complicated reforms of energy markets
SPEAKERS
Oleksandr Dombrovskyi
Acting Head of Verkhovna Rada Committee on Fuel and Energy Complex, Nuclear Policy and Nuclear Safety
Cathy Cottrell
First Secretary, British Embassy in Ukraine
Olga Bielkova
Deputy Head of Verkhovna Rada Committee on Fuel and Energy Complex, Nuclear Policy and Nuclear Safety
Oleksiy Riabchyn
Head of the Subcommittee on the Energy Saving and Energy Efficiency of Verkhovna Rada Committee on Fuel and Energy Complex, Nuclear Policy and Nuclear Safety
Marine Cornelis
Secretary General of the National Energy Ombudsmen Network (NEON)
Ruta Baltause
Support Group for Ukraine, European Commission
Svitlana Holikova
Energy Reforms Coalition expert, Transenergoconsulting
Dmytro Vovk
Head of the NEURC
Iaroslav Gregirchak
Deputy Business Ombudsman
Oleksiy Khabatyuk
Deputy Head of Energy Efficiency Department of Naftogaz Ukrayiny
Ivan Plachkov
Head of the Supervisory Board, Kyivenergo
Andriy Gerus
Head of the Association of Consumers of Energy and Utility Services
AGENDA
12:00 – 12:30
Welcome coffee
12:30 – 12:40
Key demands to consumer protection in the context of the energy sector refrom

Oleksandr Dombrovskyi, Acting Head of Verkhovna Rada Committee on Fuel and Energy Complex, Nuclear Policy and Nuclear Safety
12:40 – 12:50
Consumer care for effective and successful energy refroms

Cathy Cottrell, First Secretary, British Embassy in Ukraine
12:50 – 13:00
A fair approach to support of various consumer categories and avoiding of cross-subsidization

Olga Bielkova, Deputy Head of Verkhovna Rada Committee on Fuel and Energy Complex, Nuclear Policy and Nuclear Safety
13:00 – 13:15
Who has to protect consumers from other participants of the energy market. Presentation of the draft law on the ombudsman

Oleksiy Riabchyn, Head of the Subcommittee on the Energy Saving and Energy Efficiency of Verkhovna Rada Committee on Fuel and Energy Complex, Nuclear Policy and Nuclear Safety
13:15 – 13:35
Consumer protection in the EU countries and the role of ombudsmen

Marine Cornelis, Secretary General of the National Energy Ombudsmen Network (NEON)
13:35 – 13:45
Legal support to European consumers' protection

Ruta Baltause, Support Group for Ukraine, European Commission
13:45 – 13:55
The protection of consumers and the importance of competition and transparency in energy markets

Dejan Ostojic, Lead Energy Specialist, World Bank
13:55 – 14:10
Key tasks and challenges for Ukrainian Energy Ombudsman

Svitlana Holikova, Member of the Strategic Council of the Kyiv Energy Research Institute
14:10 – 14:20
Instruments of the energy regulator for protection of Ukrainian consumers

Dmytro Vovk, Head of the NEURC
14:20 – 14:30
Institutes of business ombudsmen as an effective too for advocacy of interests

Iaroslav Gregirchak, Deputy Business Ombudsman
14:30 – 14:40
Issues of protection of natural gas consumers:possible ways of solutions

Oleksiy Khabatyuk, Deputy Head of Energy Efficiency Department of Naftogaz Ukrayiny
14:40 - 14:50
Issues of Kyiv: possibilities to improve dialog between energy supplier and consumer

Ivan Plachkov, Head of the Supervisory Board, Kyivenergo
15:00 - 15:15
Association of energy consumers: strategy of work with Ukrainian citizens and business

Andriy Gerus, Head of the Association of Consumers of Energy and Utility Services
15:15 – 16:00
Discussion
VENUE
The event will take place in the premises of Verkhovna Rada Committees. Access to the event will be organized through the checkpoint at the entrance to the building. Please make sure you carry your passport or other ID with you. In addition, in order to avoid inconvenience, it is advisable to come to in advance, because control procedures take time.

5 Grushevskogo Str., conference hall
(entrance No.9 at 18/2 Grushevskogo Str.)
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